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CHCP - THE HEALTH APP

The Health App: Developed for the City Health Care Partnership in Hull and the East Riding, this mobile app, released as a Patient Pilot in February 2018, helps increase patient engagement with their own healthcare by prompting them to periodically answer questions on their condition, building a picture of their day-to-day health for clinicians.

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The Health App is delivered to patients as a multi-platform iOS and Android application written in EmberJS and delivered in a “write once, deploy anywhere” fashion via Apache Cordova. A separate Clinician Portal was also developed to enable members of CHCP staff to monitor incoming patient requests and build reports based on their responses to in-app questionnaires.

Due to the sensitive nature of the data processed by this application, a strict consent model underpins the entire backend schema to ensure only named individuals (and members of CHCP staff) are able to access confidential patient record data.

When Sauce were commissioned by the City Health Care Partnership to develop a “health care portal” for their patients, we worked closely with their project team to identify the functionality required. During the User Story Workshops, members of the Sauce team, CHCP staff members and a number of patients broke down the key requirements of the project into several “modules” in order to establish a Minimal Viable Product for a patient pilot programme.

By engaging with both the project team (CHCP) and the end user (the Patients) at this early stage, Sauce were able to clarify a number of key concerns people had about how such an application would work. These concerns were subsequently addressed by developing low-resolution wireframe mockups of the product to enable all stakeholders to walk through the different user-flows within the applications and iterate on the end result.

As development progressed and new versions of the mobile application and Clinician management portal were released to users, assumptions were tested to inform further development sprints. By adopting this process throughout the project from inception to delivery, it was possible to streamline the user workflows and align the system to the end users’ requirements.